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When to use the checklist
The most common reasons customers reject an 8D report are a vague problem description, an unverified root cause, a missing non-detection cause and closure without evidence of effectiveness. This checklist covers exactly those points.
Use it in two places: as a self-check before your team releases the report, and as an assessment grid when you request an 8D report from a supplier. To fill in the report itself, use the free 8D report template; the 8D report guide explains the method.
Checkpoints
D1 team and D2 problem description
D3 containment
D4 root cause analysis
D5 and D6 actions and implementation
D7 prevention
D8 closure and form
How to assess the result
Release an 8D report only when every point in D3 and D4 is met. Gaps in D7 and D8 are acceptable in an interim report as long as they are named with a date. For supplier 8D reports, document your assessment and feed it into supplier evaluation.
Recurring gaps, such as a non-detection cause that is always missing, point to a training need in the team or at the supplier. The root cause analysis guide and the CAPA checklist help here.
Download the checklist as PDF
Print-ready with tick boxes – ideal for your next audit or team meeting. Free; we also email you the link.