> QMS software requirements checklist with more than 60 criteria on document control, training, CAPA, standards, security and cost – ready as an RFP basis and PDF.

Source: [https://docxpert.io/en/checklists/qms-software-selection](https://docxpert.io/en/checklists/qms-software-selection)

# QMS Software Requirements Checklist: 60+ Criteria

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Print-ready version with tick boxes.

[Get the PDF](https://docxpert.io/en/checklists/qms-software-selection#download)

## How to use this checklist

1.  1
    
    Define must-haves and nice-to-haves
    
    Go through the list with quality, IT and one business department and mark what is essential. Fewer must-haves make the comparison clearer.
    
2.  2
    
    Pre-filter vendors
    
    Send the must-haves to three to five vendors. Anyone who does not answer clearly drops out.
    
3.  3
    
    Test with real scenarios
    
    In the demo or trial, test your own processes: approve a document, assign a training, record a deviation.
    
4.  4
    
    Compare total cost
    
    Compare licence, implementation, data migration, training and internal effort over three years.
    

Detailed advice is in our guide on [how to choose QMS software](https://docxpert.io/en/guides/choosing-qms-software).

## Requirements catalogue

### Document control

-   Manage documents with number, version, status and validity.
-   Single and dual-stage approvals with reviewer and approver.
-   Approval rules configurable per document type.
-   Automatic versioning with change reason and version comparison.
-   Review cycles with reminders before they are due.
-   Access rights by role, department and person.
-   Read and understood confirmation for new versions, with evidence.
-   Controlled printouts that can be verified, and withdrawal of invalid documents.
-   Consistent layout with header and footer and PDF export.
-   Full-text and semantic search across all documents.
-   Import of existing documents (Word, PDF, Excel, SharePoint).

### Training and competence

-   Assign training automatically by role, department or person.
-   Online training with knowledge check.
-   Classroom training with attendance and attendance list.
-   Upload external evidence (certificates).
-   Training matrix with export.
-   Reminders, escalation and refreshers before expiry.
-   Retraining when a document version changes.
-   Training effectiveness evaluation.

### Improvement and deviations

-   Record and assess deviations and nonconformities.
-   CAPA workflow with root cause analysis (5 Whys, Ishikawa).
-   Deadlines by severity and escalation.
-   Effectiveness check before closure.
-   Links between deviation, CAPA, document and training.
-   Task overview per person.

### Standards and compliance

-   Support for the relevant standards (e.g. ISO 9001, 13485, 14001, 45001, 27001).
-   Several standards in one integrated management system.
-   Templates for mandatory documents per standard.
-   Gap analysis against standard requirements.
-   Traceability from requirement to evidence.
-   Monitoring of regulatory changes.
-   Support for regulatory topics such as NIS2 or the EU AI Act.

### Evidence and integrity

-   Complete, tamper-evident audit trail.
-   Audit trail export (CSV, PDF).
-   Re-authentication before approvals (electronic signature).
-   Archived versions that cannot be changed.
-   Retention periods and archiving.

### AI features

-   AI support for drafting documents.
-   Questions to your own documents with source references.
-   AI results are marked as suggestions and approved by people.
-   AI answers only use documents the asking person has access to.
-   Transparency about which AI providers and models are used.
-   AI features can be switched off or controlled.

### Usability

-   Interface in the languages you need (e.g. English and German).
-   Personal inbox with all open tasks.
-   Usable on mobile devices, including the shop floor.
-   Short onboarding without lengthy training.
-   Guided setup for getting started.

### IT, security and data protection

-   Hosting location and sub-processors are transparent.
-   Data processing agreement under GDPR available.
-   Tenant separation and encryption.
-   Single sign-on and role model.
-   API for integrations.
-   Regular backups and restore tests.
-   Export of all data at the end of the contract.

### Vendor and cost

-   Transparent pricing without hidden costs.
-   Free trial with full functionality.
-   Support in your language with defined response times.
-   Transparent roadmap and update cycle.
-   References from your industry.
-   Suitable notice period and contract term.

## Download the checklist as PDF

Print-ready with tick boxes – ideal for your next audit or team meeting. Free; we also email you the link.

## Frequently asked questions

How many vendors should I compare?

Three to five vendors are usually enough. More vendors increase the effort without improving the decision much.

How long does a QMS implementation take?

For SMEs a few weeks is realistic if templates can be used and documents imported. Complex data migrations and validation extend the timeline.

Do I need validated software?

In regulated areas such as medical devices or pharmaceuticals, computerised systems must be validated for their intended use. Ask the vendor for validation documentation.

## Read next

[Choosing QMS softwareCriteria, questions for vendors and common pitfalls when selecting a QMS.Learn more](https://docxpert.io/en/guides/choosing-qms-software) [Document controlControlled documents with status, validity, review cycles and access rights – aligned with ISO 9001 clause 7.5.Learn more](https://docxpert.io/en/features/document-management) [Training managementOnline and classroom training, training matrix, reminders, records and effectiveness checks.Learn more](https://docxpert.io/en/features/training-certification) [ISO 9001Quality management: document control, competence, audits and improvement in one platform.Learn more](https://docxpert.io/en/standards/iso-9001)

## Try docxpert free for 14 days

Document control, approvals, training and evidence in one platform – with English and German templates for more than ten standards.

[Start free trial](https://docxpert.io/en/trial)[See pricing](https://docxpert.io/en/pricing)
